How to Fix Error 0x87d00215
If you’re trying to update your Windows device and see the error code 0x87d00215, it means there is a problem with the Windows Update service. This can happen because of issues with your network connection or problems with the Windows Update components.
Here are a few troubleshooting steps you can try to resolve this error:
Make sure that your device is connected to a good and steady internet connection. You can try restarting your router or modem, or connecting to another network to see if that fixes the problem.
- Restart the Windows Update service: Open the Services app from the Start menu, find the Windows Update service, right-click it, and select “Restart”. This will restart the service and may resolve any issues that are causing the error.
- Clear the Windows Update cache: Open Command Prompt as an administrator and type “net stop wuauserv” to stop the Windows Update service. Then, navigate to the C:\Windows\SoftwareDistribution folder and delete its contents. Finally, type “net start wuauserv” to restart the Windows Update service.
- Run the Windows Update troubleshooter: Open Settings > Update & Security > Troubleshoot and select the “Windows Update” troubleshooter. This will automatically scan your system for issues and attempt to fix them.
To reset the Windows Update components, open the Command Prompt as an administrator and enter the following commands in order:
- net stop bits
- net stop wuauserv
- net stop appidsvc
- net stop cryptsvc
- Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
- Ren C:\Windows\System32\catroot2 Catroot2.old
- net start bits
- net start wuauserv
- net start appidsvc
- net start cryptsvc
By executing these commands, the Windows Update-related services will be halted and then started again, while also renaming the SoftwareDistribution and Catroot2 folders. This process is intended to address any potential corruption issues that may be causing the error. However, if the error persists even after performing these steps, it is recommended to seek the assistance of a professional Windows support service.
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